Returns & Exchanges

At Mooch, we want you to love every piece of your home. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your box before dropping it off at a local carrier.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.